Quality Assurance and Software Testing Company

Why to Use Usability Testing

Useful

Optimize ease-of-access for the users. User should be able to access the application as per his needs

Findable

User should be able to Search for the main features of the application on one or two clicks

Accessible

Website should comply with legal obligations and should be accessible with millions of people who have one or multiple Disabilities

Usable

Examine adequate response time of generally used functions.The interface should be usable from Human centric design framework

Desirable

Feel good factor should emerge after using the Application and should invite a user to log in back again

Standard Process at ImpactQA with Actual End Users

Create a Prototype

A prototype is an early model of a product—usually with restricted functionality—built for testing a design concept.

Test Plan

A Test Plan includes what is being tested, how it is going to be measured, etc.

Recruit Target Users

It’s significant to find unbiased participants who will not just want to be “nice to you,” i.e., like everything they see. You need unbiased feedback—good or bad—to really get value out of the test.

Find a Location

The testing can be done outside! We put our potential users in a real, contextually accurate setting—like riding a bus together while looking at your bus journey planning prototype.

Moderate the Tests

We give our users context and remind them to imagine they are using the app in a real-life situation—while exercising, commuting, or shopping, for example.

Document Results

Typically, the test artifacts consist of The spreadsheet with notes, an audio recording, a screen recording or a recording of the test participant from a webcam, etc. All these things are documented properly.